I'm a really pationate follower of IT-frameworks and Notations. IT-Frameworks give us a set of well defined high-level rules, processes and recomendations and let us adjust and implement these rules and processes in such a way that pre-established goals can be succesfully reached. Notations like BPMN or UML are essential tools for a good communication between business and IT at strategic and operational level.
Nowadays, most management responsibles in organizations meet Business-IT alignment incidents ocurring over and over again in a simple manner: they solve the concrete problem, the symptom.
This approach is most of the time useful and convenient but not a long term procedure to follow. Many of these responsibles obviously oversee, for instance, that a service management problem may have a correlation to an incorrect implemented project management activity. Problems are solved in the specific mamagement area without considering other areas in the organization.
Despite of which business or technological scope is being treated: IT Frameworks ensure a right setting and give a fitting frame for management activities.
Management Frameworks like the PMBoK, ITIL V3 and COBIT are closely linked. I claim, a tailored integration of these Frameworks into the organization would perfectly enable a reliable and effective strategic and operational Corporate Management.
Starting from the business goals and hereof derived set of IT goals, a model can be designed resulting in a basic process landscape for IT. This model will not only include the dependencies between processes inside a specific framework. It will also consider the link to processes from outside i.e. to processes inside other applied management frameworks in the organization. Together with a tool like the Balance Scorecard, this model can provide a fully overview of strategy and operations.
But, what is it good for? Well, casually speaking, it will allow finally to get rid of problems and not to temporaly make symptoms around Business-IT alignment dissapear. Briefly summarised:
Further development of the provisioning software. Requirements engineer function.
Design and implementation of a proof of concept in the context of a planned introduction of a service oriented architecture.
Assistence in the development of technical specifications and bidding documentation.
Introduction of BPMN at operational level and technical implementation.
Providing a Web service client/server for data consume between VW and Das Büro am Draht.
Development of an IT-System for the TV-planning and roll out process.
Assistance in the development of a Management Tool for the planning-process of human resources project assignment worldwide.
Assistance in the further development of a Management Tool for the planning-process and administration od book orders.
Specification and Implementation of the IT-Governance tool GovIT.
Specification, design and implememtation of an IT-System for assisting EU-Fond applications and project activities.
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